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Need help?

At Make Vibes, we want you to have the best experience! If you have any questions about products, purchases or anything else, we are here to help. Get in touch and we will find the best solution for you!

Do you have any questions?

We’re here to help! If you need support, product information, or have any questions, please contact us. We want your experience at Make Vibes to be amazing!

email

administrative@makevibes.shop

Questions

Frequently asked questions

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Our AI analyzes your responses about skin type, goals (e.g., hydration), and restrictions (e.g., allergies) to create a unique routine. The more details you provide, the more accurate the recommendations will be!

All product recommendations include affiliate links to Amazon.com.br. You purchase directly on Amazon’s website, and we earn a small commission — at no extra cost to you!

We only store your email (with your consent) to send updates. No sensitive data (such as photos or medical history) is collected or shared.

Yes! Our AI has no ties to brands and prioritizes products with the best cost-benefit ratio. Suggestions are based on technical criteria (like skin type) and availability on Amazon.

Send an email to administrative@makevibes.shop with the subject line “Data Removal”. Your data will be deleted within 72 business hours, except for information required by law.

All post-purchase support (returns, refunds, warranties) is handled by Amazon.com.br. Contact them directly through their website or app.

Absolutely! Email administrative@makevibes.shop with details of the issue or your idea. We value your input to improve the platform!

Important Notes:

  • 🔒 LGPD Compliance: Your data is protected and never sold.
  • ⚠️ Disclaimer: Our AI does not replace a dermatologist. Consult a professional for specific skin conditions.
  • 🛒 Secure Purchases: All payments and deliveries are processed by Amazon.com.br.